FAQ

What is The Wild?

The Wild is a collaboration platform for designers to create and share immersive experiences. Using virtual reality and augmented reality as a medium, The Wild enables teams to experience designs together, in real time, from anywhere.

How does it work?

The base building blocks of The Wild are “Spaces.” Think of them as virtual real estate you can visit from different devices, like a virtual reality headset or an iPad. These Spaces live in the cloud, so they persist over time and can be accessed from anywhere. You can also share access to a Space with collaborators, who can visit them either with you or on their own. When multiple people are in a Space, everything is streamed in real time, so you can hear and see each other working.

How do I create content inside a Space?

You can either import 3D models and images from external sources, or you can natively create architectural sketches with our built-in massing tool.

How many people can be in a Space at once?

Up to 8.

What platforms are supported?

All content in The Wild is cloud-based, so you have the ability to access that content from a variety of interfaces. We support desktop VR (HTC Vive, Windows MR, and Oculus Rift), phone/tablet-based AR (iPad Pro and iPhone 8 and newer), and traditional desktop (Windows 10, and macOS is coming soon!).

Do I need a VR headset?

You can access The Wild without a VR headset on a regular desktop computer by using the Presentation Viewer, which will allow you to view The Wild and communicate with people inside a Space. However, to create in The Wild, you will need a VR headset. We support the HTC Vive, Oculus Rift, and Windows Mixed Reality* headsets.

*If you are using a Windows Mixed Reality headset like the Samsung Odyssey or Odyssey+, you’ll need to download and install Windows Mixed Reality for SteamVR which you can do here.

What is the Presentation viewer?

The Presentation viewer is a way to access The Wild from a computer, without the need for VR or AR hardware. Download The Wild app to any desktop (Windows, macOS coming soon!) that meets the minimum spec requirements to get started.

I’m interested in designing in The Wild. What do I need to get set up?

If you want to view The Wild, all you need is an internet connection and a PC that meets the minimum viewer specifications. If you want to create and edit in The Wild, you need an internet connection, a PC, and a VR headset (HTC Vive, Oculus Rift, or Windows Mixed Reality).

For more details, check out our blog post covering this exact topic!

Can I use a Mac?

Yes and no. macOS Mojave was reported to include plug-and-play support for the HTC Vive, but it’s still under development. We’ll be releasing our macOS app soon, and you’ll be able upload and manage your content, and use the Presentation Viewer. We hope that you’ll be able to access the full breadth of The Wild on your Mac very soon!

What are the minimum PC spec requirements?

Desktop Mode
Video Card: NVIDIA 9800 GT 1GB / AMD HD 4870 1GB (DX 10, 10.1, *11)
CPU: Intel Core 2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) / AMD Phenom 9850 Quad-Core Processor (4 CPUs) @ 2.5GHz
Memory: 4GB RAM
OS: Windows 7 SP1 64 bit or newer, macOS High Sierra or newer

Virtual Reality
Video Card: NVIDIA GTX 1070 equivalent or greater
CPU: Intel i7-6700 equivalent or greater
Memory: 8GB RAM
Video Output: Compatible HDMI 1.3 video output
USB: Ports 3x USB 3.0 ports plus 1x USB 2.0 port
OS: Windows 7 SP1 64 bit or newer

Augmented Reality
iPad Pro (9.7, 10.5, or 12.9) or iPhone 8

What kind of files can I import?

For 3D files, you can import FBX, OBJ, 3DS, glTF, DAE, and SKP. You can also upload images (JPG or PNG).

How do I get my work out of The Wild?

At the moment, you can export any Space as an FBX, DAE, or OBJ file. We’re working hard on supporting more export formats, as well as native integrations with popular content creation tools like SketchUp and Revit.

Do you integrate with SketchUp?

You're in luck, SketchUp users! You can import your SKP files into The Wild and we'll create a space with all of your components laid out as individual assets so that you can move them around. You can also export any of your spaces as FBX, OBJ, or DAE files.

Do you integrate with Revit?

You can transfer your work from Revit into The Wild as long it’s an FBX or OBJ file. You can export back out any space as the same!

We're aiming for a more integrated Revit workflow in the future. If you haven't already, sign up for our newsletter to get updates when we release new features!

Our team is here to help make sure the asset import process works for you, and we are more than happy to test your models and/or get you on an efficient workflow using the models you create. Just hit us up!

Do you have file size limitations?

There is no single file size limitation — it depends on a few variables.

In theory, the only limits would be memory and performance. Currently we recommend keeping your files around 200mb, on the high end, but sometimes an extremely high poly count (~1.5 - 3 million) can affect performance as well.

Our team is here to help make sure the asset import process works for you, and we are more than happy to test your models and/or get you on an efficient workflow using the models you create.

How do I contact customer support?

Please shoot us an email at support@thewild.com, and someone will get right back to you.

How can I schedule a demo?

Please fill out our Request Info Form, and we'll be in touch right away.

I want to feature The Wild on my blog or in my magazine. Who do I contact?

Contact our Marketing and Communications team at media@thewild.com.

I want a job or internship at The Wild. Are you hiring?

Check out our Careers page for current job openings, or pop us an email at jobs@thewild.com.

I have an idea for a feature.

Great! Email us at hello@thewild.com, and we look forward to hearing from you.

Where do I sign up for The Wild?

Get started by requesting access here.


Other questions? Check out The Wild Help Center.