FAQ

What is The Wild?

A collaboration platform for designers to create and share immersive experiences. Using virtual reality and augmented reality as a medium, The Wild enables teams to experience designs together, in real time, from anywhere.

How does it work?

The base building blocks of The Wild are “Spaces.” Think of them as virtual real estate you can visit from different devices, like a virtual reality headset or an iPad. These Spaces live in the cloud, so they persist over time and can be accessed from anywhere. You can also share access to a Space with collaborators, who can visit them either with you or on their own. When multiple people are in a Space, everything is streamed in real time, so you can hear and see each other working.

How do I use The Wild?

The Wild desktop app can be downloaded and run on any Windows 10 computer. This app will work with or without a VR headset attached to the computer. However, designers will want to work on a computer that can run a VR headset because it is the most immersive way of interacting with content in a Space. Collaborators can view a Space on a computer with or without a headset or through our iOS app.

How do I create content inside a Space?

You can either import 3D models and images from external sources, or you can natively create architectural sketches with our built-in tools.

How many people can be in a Space at once?

Up to 8 users can simultaneously share a Space.

What platforms are supported?

All content in The Wild is cloud-based, so you have the ability to access that content from a variety of interfaces. We support desktop VR, phone/tablet-based AR, and traditional desktop (OSX and Windows 10).

Do I need a VR headset?

You can access The Wild without a VR headset on a regular desktop computer by using the Presentation viewer, which will allow you to view content and communicate with people inside a Space. However, to create in The Wild, you will need a VR headset. We support the HTC Vive, Oculus Rift, and Windows mixed reality* headsets.

*If you are using a Windows mixed reality headset like the Samsung Odyssey, you’ll need to download and install “Windows Mixed Reality for SteamVR” which you can do here.

I’m interested in designing in The Wild. What do I need to get set up?

If you want to view content in The Wild, all you need is an internet connection and a PC that meets the minimum viewer specifications. If you want to create and edit content, you need an internet connection, a PC, and a VR headset (HTC Vive, Oculus Rift, or Windows mixed reality).

What is the Presentation viewer?

The Presentation viewer is a way to access The Wild without the need for VR or AR hardware. Download The Wild app to any desktop (Windows or macOS) that meets the minimum spec requirements to get started.

Can I use a Mac?

macOS Mojave will include plug and play support for the HTC Vive. You can access The Wild in desktop mode on your Mac, and the macOS app for The Wild is coming soon.

What are the minimum PC spec requirements?

Desktop Mode
Video Card: NVIDIA 9800 GT 1GB / AMD HD 4870 1GB (DX 10, 10.1, *11)
CPU: Intel Core 2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) / AMD Phenom 9850 Quad-Core Processor (4 CPUs) @ 2.5GHz
Memory: 4GB RAM
OS: Windows 7 SP1 64 bit or newer, macOS High Sierra or newer

Virtual Reality
Video Card: NVIDIA GTX 1070 equivalent or greater
CPU: Intel i7-6700 equivalent or greater
Memory: 8GB RAM
Video Output: Compatible HDMI 1.3 video output
USB: Ports 3x USB 3.0 ports plus 1x USB 2.0 port
OS: Windows 7 SP1 64 bit or newer

Augmented Reality
iPad Pro (9.7, 10.5, or 12.9) or iPhone 8

What kind of files can I import?

3D (FBX, OBJ, 3DS, glTF, DAE) or Images (JPG, PNG)

How can I schedule a demo?

Please fill out our Request Info Form, and we will be in touch right away.

How do I request customer support?

Please shoot us an email at support@thewild.com, and someone will get right back to you.

I want to feature The Wild on my blog or in my magazine. Who do I contact?

Contact our Marketing and Communications team at media@thewild.com.

I want a job or internship at The Wild. Are you hiring?

Check out our Careers page for current job openings, or pop us an email at jobs@thewild.com.

I have an idea for a feature.

Great! Email us at hello@thewild.com, and we look forward to hearing from you.

Where do I sign up for The Wild?

Get started by requesting access here.

How do I get my work out of The Wild?

You can export content from The Wild to your computer by saving a glTF file to disc. We are working on supporting more export formats, as well as native integrations with popular content creation tools like SketchUp.